Friday, September 2, 2011

Lists have all disappeared in QuickBooks!

Why does this happen?  Usually caused by data base fragments or a data file problem.  

How do you fix this?  Try these few steps:

  1. Close QuickBooks and shut down your computer and reboot.  Open Quickbooks, are your lists back?
  2. Resort all of your lists.  Open the Vendor Center, click edit>resort list.  Do this for the Customer,  Employee (if applicable), Chart of Accounts lists too.  Check again to see if the lists have returned.
  3. Here is a step I did not know about (thanks LenioTech), Go to Banking, Write Checks and put your cursor in the "Pay to the Order of" field and click CTRL + L. In the name window that appears, head to the bottom left hand corner, click the Name box, then click the Re-sort list option.  Look to see if the lists have returned.
  4. Lastly, you can go to File, Utilities, Rebuild.  Do this 3 times.  Close out of QuickBooks and reopen.  See if your lists have returned.